Dear Customer,

Before placing an order, please take a moment to review the product description carefully.

Pendant Dimensions:

• Small: 20 x 16.5 mm
• Medium: 25 x 21 mm
• Large: 33 x 27 mm
• XLarge: 40 x 33 mm

Material Options:

Our necklaces are available in 925K Sterling Silver and Solid Gold (10K, 14K, 18K).

Important Notes:

• Gold and Rose Plating: Please be aware that gold and rose plating are not highly durable. The longevity of the plating may vary depending on the acidity of your skin.
• Micron Plating: Micron plating, available only in yellow gold, is done with 24-carat real gold. It offers greater durability and long-lasting wear.

You may select your preferred material from the Variations section before placing your order.

Shipping Information:

• All orders are shipped via UPS Express and are fully insured. In the event of loss or theft, we will remake and resend your item at no additional cost.
• Order Policy: Please note that personalized items are non-cancellable and non-returnable. However, if you encounter any issues with your order, feel free to contact us, and we will do our best to resolve them.

Shipping Policy:

• Free express shipping is available for customers in the US and EU. A tracking number will be provided with your shipment.
• Your item will be shipped within 5-7 business days after full payment is received, with an estimated delivery time of 1-4 business days for express shipping.

Please note that import duties, taxes, and charges are not included in the item price or shipping fees. Any customs or taxes are the buyer's responsibility.

Thank you for choosing BondSply.